Enterpreneurship

We live in the developing country. all variation to get the money was on go. How the way? where the place? in the village, city, they tried to make new inovation. the one became a enterpreneur. 

Example in my village. produce root crop ,cassava ,they make cassava chips, and traditional foods such as Gethuk, Gatot, Lemet. All were produced in a single material. 

Customer

Making customers feel appreciated is amazing service. So simple but this moment to make customers feel cozy and special.

1. Simply say "Thank you." it simply and smile, the customer wiil be required and come next time.
2. acquainted and know his/her name. ussualy, the people like if we call her or his name.
3. Introduce them to someone they'll appreciate meeting, even if it has nothing to do with business.
4. Invite them to an important event like brithday your company/shop etc.
5. Ask them to share their insights about your business and how you can serve them better.
6. Support a cause you client believes in.
7. Plant a tree in their honor.
8. Treat them to an unforgettable experience. (A good one, of course!)
9. Connect them with a new partner or prospect for their business.
10. Listen. (Yep, just listen.)
11. Invite them to come speak with your employees about their area of expertise.
12. Offer to talk with their staff about topic where you can add value (maybe even do a free lunch & learn).
13. Recommend a customer to speak at a conference.
14. Use your connections to open doors for their kids.
15. Sponsor their children's sports teams.
16. Provide a reference or recommendation.
17. Free goodies (anything from candy to coupons to swag is nice).
18. Honor them with an award. Have fun and make it meaningful
19. Nominate them for an award.
20. Suggest them for a board position.
21. Volunteer on a project, working side-by-side.
22. Follow, tweet, retweet and generally promote via social media.
23. Be present (wholly present) in every interaction.

If you have more creative ideas, please share them in the comments, I'd love to see what you suggest.

As founder and principal of the Claravon Consulting Group, Joellyn 'Joey' Sargent provides the clarity, vision and insight that leaders need to create powerful momentum for growth. She helps executives align strategy, performance and customer experience, delivering breakthrough results.

Ways to Instill Inspiration In Business Team

1. Be Open

I never pretend to have all the answers, because I don't. Creating an open environment where you allow your team to share creative ideas and thoughts with you and other members of the team shows your team that you support an open and sharing work place. When we open our minds to allow others ideas to be heard we create many more options to select from other than our own.

2. Honesty & Integrity

One of my top inspirational must's is to be honest with my team. That means sharing the good and the bad with them. When your team learns that you communicate with them in an honest way they will have more respect for you as a leader. Your integrity is what they base respect on... when you show them that you are trustworthy they will never think twice about trusting you.

3. Be Authentic

Many professionals will tell you to never show vulnerability to your team. I disagree. Leading from your heart shows that you care about your people and that you are only human. Sometimes we put leaders on pedestals and when they fall off them we get angry. No one belongs on a pedestal - even a good leader.

When we are vulnerable with our team is when we make the deepest connections. Even during times of vulnerability a leader still has the ability to make the best decision to lead their team. That ability is what makes them a good leader.

4. Eliminate Barriers

Even when your team has a clear vision they may still find barriers that stop them from reaching their goals. This is sure to cause frustration for both you and your team. Make sure you communicate about barriers; ways to fix them, eliminate them, or go around them. Working with your team to eliminate barriers shows them that you have a true stake in their progress.

Even when your team has a clear vision they may still find barriers that stop them from reaching their goals. This is sure to cause frustration for both you and your team. Make sure you communicate about barriers; ways to fix them, eliminate them, or go around them. Working with your team to eliminate barriers shows them that you have a true stake in their progress.

5. Listen Stop and listen

When your team is trying to communicate with you, make sure you make the time to listen to what they are telling you. Whether it has to do with the job or a struggle at home. When a team member reaches out to you, they are asking for your help.

A good leader inspires their team when they take the time to really listen.

6. Accountability

You might be asking why accountability would inspire your team... no one likes to be held accountable, right? WRONG! Your team is working to accomplish a goal and when a part or piece of the team doesn't hold up their part of the deal it can cause some frustration for the rest of the team.

7. Mentoring & Coaching

I have a saying that I use in my leadership philosophy:

Teach them... Reach them... Recognize them!

Your team loves to learn from you and when you take the time to teach them and coach them you will reach them in a way that benefits them, you, and your business. And the most important of this philosophy is to always, always recognize them. Let them know that what they do for you and your business is so appreciated.

8. Stay Engaged

Take a sincere interest in the people on your team. Who are they? What excites them? Do they love to get thank you notes from you? Do they hang them all over their desk? Do they have children? What are their struggles?

Learning about your team and staying engaged with them is just another way you maintain your authentic self. When we feel too far removed from our teams we lose that personal connection that keeps them inspired.

9. Include Them

Including your team in decisions that affect the business can be one way for you to keep your team involved. And never forget that those people on your team have some great ideas and suggestions and when we neglect to include them we lose out on some great creative thoughts.

10. Keep the Vision Clear

Nothing clouds the vision of a team more than un-sureness and inconsistencies. Make sure your team understands the vision and purpose. It should be clear and always insight. Keeping the team communicating about the vision and your progress is a sure way to make sure that no one gets lost along the path.

Reduce Demotivation In Your Sales People

Much time and money is spent by companies motivating their salespeople. This often has a limited effect: demotivating influences, which are stronger and more lasting, often blur the compensation offered by motivating influences. Sales training experts often use a balloon analogy when discussing the motivation of salespeople - a lot of heating with motivation does not lift the balloon off the ground because there is too much demotivating ballast in the basket. Taking this analogy further, no-one actually knows if the balloon would have taken off without any motivation investment whatsoever if all of the ballast had been thrown off in the first place.

So where does all this demotivating ballast come from? There are four categories of demotivational ballast:

• Managerial mistakes (incorrect knowledge or ill-will)
• Lack of ability on the part of the salesperson
• Bad company atmosphere
• Private problems.

What can you do to reduce the amount of ballast your salespeople are carrying around with them?

1. Respect your salespeople as human beings.

For salespeople, their superior is often the most important person with which they relate within the company. Their success prospects within the company depend on their relationship with their sales manager, who have the upper hand. The subsequent helplessness felt by salespeople manifests itself in anger, bitterness, frustration, emotional resignation and then literal resignation.

It is usually a repetition of small things which trigger these cost-intensive reactions: destructive behaviour on the part of sales managers, who are usually not even aware of this, but the regularity of which hurts the salesperson's feelings.

Do not thoughtlessly destroy your salespeople's feeling of self worth. Arrogance, cynicism and mockery can poison everyday relations. Constant grumbling at a salesperson's performance and exaggerated, destructive criticism offer no incentive.

Treat each of your salespeople as a human being and not as a cog in a machine. In meetings, listen to what they have to say, rather than looking through the post. Always be punctual for meetings that your salespeople have arranged - never let them have to wait for you.

Never delegate tasks to your salespeople which are not within their abilities.

There is nothing more demotivating than constant failure. Make sure that your salespeople have regular sales training to develop the requisite skill and knowledge for the tasks you give them. The formula "Performance = ability x determination" illustrates that motivation (determination) is only effective where there is the equipment (ability) to translate words into deeds.

2. Try and normalise bad departmental atmosphere.

A bad departmental atmosphere means that salespeople do not feel comfortable in the company of colleagues or superiors. This leads to social demotivation. You can intervene in a positive way by:

• Acting as a mediator if there are differences between teams or individuals. By using objective information you can promote understanding for the viewpoints or actions of the other side.
• Not adding fuel to the fire. Do not change your position with a view to managing the situation better by building small blocks.
• Not allowing one person to become the "baddie" and scapegoat.

Unfortunately, there is very little you can do to eliminate any personal demotivating ballast your salespeople may be carrying around with them. Sales training experts recommend that you can occasionally be a sympathetic listener and that this will help, but must beware of becoming a permanent therapist in such situations.

How to Instill Sales Leadership Rhythm

In every company, the people who sell, deliver, and develop relationships with customers are its most important assets. They are the conduits to the company's ultimate asset: the customer.

The sales leadership team is the organizational owner of this collective asset, and is obligated to manage and nurture it in a way that produces the best sustainable results. The team's discipline promotes the sales agenda for every opportunity and engagement. Their commitment, persistence, and energy cultivate best practices and encourage the right actions in salespeople to realize consistent sales success.

Sales leaders must demonstrate discipline and predictable rhythm in their actions, and cascade that discipline throughout the customer-facing organization. Faced with more initiatives and programs than anyone can handle, sales reps look to their leadership for clues to determine which behaviors, activities, or programs are most important. This is why it is critical for sales leaders to communicate what they expect, and then inspect what they expect.

A Checklist for Sales Leaders

Great sales executives translate their personal skills and the best practices they have observed into a repeatable discipline for those they lead. They create and activate a process within their sales organization that is not dependent solely on sales heroics, but rather on repeatable, predictable, outcome-based activities that can produce extraordinary results for their company.

So how does a sales organization know if it has the management discipline that is essential for success? Here are some good questions to ask.

• Is there a standard scorecard or dashboard to regularly assess the progress of opportunities through the pipeline? Does the dashboard include documented customer outcomes? Is it readily visible?
• Is there a calendar in place that triggers management account reviews and pipeline reviews? Or do they pay attention only at the end of a quarter?
• How do sales managers/executives identify the most important things to help salespeople perform beyond expectations? What process is used?
• How effective are sales managers and executives in coaching sales teams to outstanding performance? Does the coaching occur regularly or only sporadically when a big deal is underway?
• Does the management team reinforce the use of selected account management tools by personally using the tools in real account situations?
• Are sales managers disciplined in the way they interact with their clients, ensuring that their role is integrated with the account team, or do they insert themselves only when the deal is in trouble?
• Are salespeople held accountable through their annual SMART or performance goals?
• Is adherence to the sales process a factor in assigning or not assigning resources?

Eight Attributes of Sales Leadership Discipline

Successful sales efforts, with rare exceptions, are collaborative endeavors on the part of many talented people. Team members can make contributions to the collective effort based on their own special competence. They have to deliver extremely well within their mandated responsibilities to make the collective effort a success.

With the right discipline, management can get the same people to produce twice the output. Our research has identified eight attributes of sales leadership discipline:

1. Customer-focused. Grounded in desired customer outcomes
2. Sales-process-based. Guided by a documented sales process
3. Intentional. Requires prescribed actions of customer-facing teams
4. Developmental. Promotes relationship and people development
5. Accountability-driven. Focuses on what leaders expect and will inspect
6. Performance-motivated. Makes clear to teams how their performance is measured and rewarded
7. Competence-focused. Emphasizes coaching sales teams at sales process stages
8. Calendar-driven. Establishes expectations and follows a timeline

Management rhythm demonstrates predictable, reliable, thoughtful leadership. Sales leaders must cascade discipline throughout their organization so that every level of the organization is flying in formation-disciplined in their actions and united in purpose